SEOSirji strives to ensure that you are satisfied with the service we provide. We strive for 100% customer satisfaction, which is why we offer first-time discounts and also offer trials. We assure you that you can “test first and then buy”. This will make it easier for you to make a decision. There may be times when a refund is necessary. In such a case, the guidelines given below may be useful to you.
Our General Refund Approach
- Trial and Test Policy:
To help you determine whether our services are the right fit, we provide free trials and discounted first-time offers. When the trial period ends, you can opt out of the service; in this case, you’re not refunded because you’ve already tested it. - Auto-Refill Payments:
If you choose auto-refill during checkout, you’ll be automatically billed for the next payment cycle. Refunds for auto-refills will not be provided unless you cancel before the renewal date. If you want to avoid this, cancel before the auto refill happens.
Refunds Will Be Provided in the Following Cases:
- Product Malfunction:
If your service goes down, you must first report it to contact@seosirji.com so you can get a refund if necessary. - Billing Errors:
If something happens that there is a problem with the billing date, you can provide proof such as an email ID stating that you canceled your subscription before the renewal date. - Language Support Issues:
If the video or any service provided to you is affected due to language and you have a problem with it, we will provide you a refund. - Change of Mind After Promotion Request:
If you have a promotional video made and you have placed the order and the video has been uploaded but the promotion has not started, the amount charged by us will be refunded to you.
How to Cancel a Service
To cancel any service or product, send an email to contact@seosirji.com before the start of the next billing cycle. Refunds are not issued for any unused portion of the subscription after cancellation.
Our Commitment
If you encounter any issues or have concerns about charges, we’re here to help. Contact us at contact@seosirji.com, and our team will work with you to resolve your issue promptly.